Welcome to the Quality and Efficiency Expert Section of our Essential Business Skills CARD DECKS.

Quality in business is not only crucial for providing superior products and services but also for enhancing the bottom line.

Studies show that on average, 20% of a company's annual turnover is wasted on correcting mistakes and redoing tasks.

As business is fundamentally about people, and people can make mistakes, it becomes imperative to address and mitigate these errors effectively.

Our Operational Quality modules are designed to raise awareness among your staff about the significant implications of poor quality.

By emphasising the importance of doing jobs '100% Right First Time,' we provide the tools and knowledge necessary to reduce errors and increase efficiency.

This proactive approach helps in minimising waste, saving valuable resources, and ultimately boosting the overall profitability of your organisation.

The modules in our Quality and Business Efficiency section offer some of the most effective tools and techniques proven to improve operational quality and streamline business processes.

From Lean methodologies to Six Sigma principles, each card is crafted to deliver actionable insights and practical strategies that can be implemented immediately.

Equip your team with the skills to enhance operational quality and business efficiency.

Our card decks are designed to foster a culture of excellence, where high standards are consistently met, and continuous improvement is a shared objective.

By integrating these practices into your daily operations, you can ensure that your business not only meets but exceeds industry benchmarks for quality and efficiency.

A Practical MBA In Your Pocket.

Emotions don't take place in a thought bubble over our heads. They're electrochemical messengers that race throughout our bodies and move us to action. When we know how we FEEL, it's easier to figure out what to DO. Yet many of us struggle to put our feelings into words and have trouble benefitting from the information they provide.

This deck can help by bringing common emotions vividly to life on separate, beautifully illustrated cards. It s a tried-and-true toolbox that helps you answer the fundamental question, How do I feel?

Your inner wisdom speaks in the language of emotion. Being able to put your feelings into words helps you find your way home to who you truly are.

These cards are like your trusty sidekick for those brainstorming sessions that need a little extra oomph. Whether you're a design guru, word wizard, or snapshot savant, these cards are here to shake things up and get those creative juices flowing. With 52 fun cards packed with creative gems, you'll dive into brainstorming sessions and hatch those ideas like never before. From quirky design challenges to offbeat copy prompts, each card is a little slice of inspiration designed to spark ideas and amp up the fun. So grab your team, shuffle the deck, and let the creative sparks fly! There's no telling where your next big idea might come from with these Daily Creative Habit Cards.

Welcome fellow leader! In choosing the Leadership journey, you understand the difference you want to make occurs smoother by BEing the difference.

Every journey requires GPS…direction…guidance…support! Your key is the Waves of Inspiration (WOI) Digital Card Deck. These amazing cards will enable you to show up fully, be purpose-driven, lead from a place of curiosity, and leverage your highest self.

The Waves of Inspiration Digital Card Deck is customized for leaders like you who:
• Need a compass for those bumps in the road while on the leadership journey
• Find value in having a ‘guide on your side’ and at your fingertips…24/7/365!
• Yearn for specific journey-based support
• Need that ‘extra boost’ to level up your leadership practice
The Waves of Inspiration Digital Card Deck will prove to be an impactful, inspirational, engaging and actionable addition for your tool chest.

WHY IT’S ESSENTIAL NOW…
The term “evolving normal,” coined by Pat Lencioni, truly resonates with the environment in which we currently live. The many unknown unknowns may not only be complicated but also complex with many moving parts existing at the same time. As Leaders, we must shift from knowing definitively what to do to developing skills of knowing where to look for solutions! This enables us to do more than just be reactionary. We can effortlessly pivot and respond.

THESE CARDS ARE DESIGNED FOR YOUR LEADERSHIP JOURNEY…
On the journey of transformation, there are phases we all encounter and the WOI Cards have each of the phases represented:
 Let’s Get Uncomfortable
 Between a Rock & a Hard Place
 I Can See Clearly Now
 I Get by With a Little Help…
 Finding Purpose

Each phase has five (5) guiding cards and each card has three parts
-Representative Image card: Evocative visual of current circumstand
-Guiding card:
o Navigation Thoughts to act as a focal point
o Ready to Explore Question to enable you to go deeper
o Next Right Step to move forward (progress not perfection)
-Quote card: Evocative quote lets you know others have been on this path

GETTING THE MOST OUT OF THE CARDS…
These inspirational, thought-provoking cards are completely situation-driven, enabling guidance as well as transformation to tap into your inspired wisdom. Ways to use the Waves of Inspiration Cards to gain the most effective benefit:
Determine which PHASE you are experiencing, are you…
o Getting comfortable with being uncomfortable?
o Feeling like you don’t have choices?
o Seeking clarity?
o Searching for your tribe for support?
o Determining purpose to guide you?
Then within that PHASE, use all five cards to tap into your wisdom

Starting a new change?
-Use the deck as a personal coach through each natural transition phase.

Desire daily guidance?
-Choosing a random card to use as a reflective prompt

Discover a personal way that best serves you!

We designed this deck of career coaching cards as 52 questions that can be used to enable you and your managers have better career conversations.

We have split the deck of cards into four distinct suits:

1. Led by me
2. Supported by manager
3. Backed by organisation
4. You outside of organisation We recommend you split the decks into these suits, think about who you will be having your conversation with and take 3-4 cards randomly from the relevant suit into a conversation.

Use the cards as prompts and inspiration, but don’t forget to really listen during these career conversations, and ask follow up questions to their responses rather than just relying on the cards one after another.

Elevate your Customer Experience strategy with the CX Challenge Deck, a practical tool designed to spark fresh thinking and drive real-world solutions. Featuring 96 targeted prompts, this digital deck helps you pinpoint and tackle the most common CX hurdles across every stage of the customer journey—from first impressions to long-term loyalty.

• Guided Insights: Each card poses a thought-provoking question that encourages you and your team to identify critical pain points and uncover actionable opportunities for improvement.

• Journey-Focused: Organised around key phases of the customer lifecycle, the deck ensures you cover every angle, from pre-purchase considerations to post-purchase follow-up.

• Easy to Use: Whether brainstorming in a workshop or strategising on your own, these prompts streamline your process and stimulate meaningful discussions.

The CX Challenge Deck stands on its own as a powerful problem-solving resource, yet it also integrates seamlessly with the CX Enabler Deck, which reveals the core strategic drivers of successful customer experiences. Together, both decks form the CX Fundamentals toolkit—a comprehensive framework for diagnosing, analysing, and transforming your customer journey.

If you’re ready to take your Customer Experience to the next level, the CX Challenge Deck is the perfect starting point. Get the questions that prompt the answers you need—and watch your CX strategy come to life.

Welcome to the Business Expert Section of our CARD DECKS.

This section encompasses some of the most crucial, general business skills that are not addressed in our specific modules.

Derived from our comprehensive research, these skills are identified as essential for business owners, managers, and key stakeholders to thrive in today's dynamic environment.

Our curated workshop topics and tactics include the Balanced Scorecard, a strategic planning and management system; Cognitive Bias, understanding and mitigating unconscious errors in decision-making; and Digital Transformation Strategy, the roadmap to integrating digital technology into all business areas.

We also tackle the art of Decision Making, managing Dissatisfied Customers, and the role of Empathy in Business, which fosters better relationships and outcomes.

The section emphasises the importance of an Ethics Check to maintain integrity, making strong First Impressions, and the balance between Hard Skills and Soft Skills.
With the increasing relevance of professional networking, we cover LinkedIn strategies.

We also focus on effective Onboarding Employees and overcoming psychological barriers such as Imposter Syndrome.
Innovative topics like Prompt Engineering and its practical application, Self-Discipline, and Skill Stacking are also included to enhance personal and professional growth.

Storytelling in Business and Stress Management offer insights into maintaining mental well-being and effective communication.

Additionally, we explore the Peter Principle, Wardley Map Creation, and Wardley Mapping to understand organisational dynamics and strategic planning.

Each card is designed to provide actionable insights and practical advice, ensuring you are equipped with the skills necessary for success in the 21st-century business landscape.

A Practical MBA In Your Pocket.

Invite meaningful action in your morning practice, yoga class, meeting, 1:1 sessions, group gatherings, or any time you yearn for connection!

For this deck, I have lovingly chosen words that inspire us to take action that aligns with our vision and values (or what matters deep in our hearts) and helps us engage with everyday life in authentic and meaningful ways.

The kind of action we take shapes everything!

How will you engage with your day? With yourself? With the people around you?

Will you Collaborate? Create? Receive? Dream?
Listen? Explore? Rest?

The artwork for this deck is hand printed (by me!) with gold ink on beautiful handmade recycled paper with a printing block I designed and carved by hand, and a set of custom made rubber stamps.

24 square cards. Shimmery gold on black.

Heidi Kalyani is an architect of HEART•SPACE.
She lives in a small house with lots of sunlight in rural Nova Scotia, Canada.

Copyright © Heidi Kalyani, 2022
heartwideopen.ca

"Inspire new ideas for writing stories with five combinations that you can practice every day."

3 Steps to play
1.Choose the card categories that you desire.
2.Randomly draw or pick a card from each one.
3.Transform your prompts into narrative by creating story, script, children book

You can enjoy the deck alone or with your family, friends, or co-workers.

Harness the power of colour psychology to create a distinct and memorable brand identity with your own Brand Colours Deck. Choose colours that evoke key emotions, convey your brand’s personality, and resonate with your customers and target audiences. Stand out in a crowded marketplace, increase brand attraction, and leave a lasting impression with strategic colour choices.

With each card in our Brand Colour Deck, you're not only provided with vibrant hues to ignite your brand's visual presence, but you're also given access to essential information such as hex codes and CMYK codes. These codes are invaluable tools that ensure consistency across all your brand collateral, from digital platforms to print materials.

Furthermore, by turning over each colour card, you'll gain a deeper understanding of colour psychology and its profound impact on brand perception and consumer behaviour. Armed with this knowledge, you'll be able to strategically implement colours into your visual branding to evoke specific emotions, convey your brand's personality, and foster strong connections with your target audience.

Open Your Money Creating Potential. Find your unique money story and create a bright and prosperous future. This deck guides you to gently uncover limiting beliefs, cultivate a mindset of abundance, and uplevel - and reach - your money goals. Embrace your money journey and nurture your potential to full bloom.

Miia Pollanen is a money mentor, bestselling author, and dream coach.

Your journey to a richer life starts here.

Your Unique Money Journey

Every woman carries a unique money story, woven with threads of experiences, emotions, and beliefs. This deck invites you to gently unravel the tapestry of your money story, to uncover the hidden patterns and limiting beliefs that may be holding you back.

Through a series of heartfelt prompts, we'll embark on a journey of self-discovery and transformation. Together, we'll explore your past, present, and future money experiences, shedding light on the stories that shape your relationship with money.

As you journey through these cards, you'll cultivate a deeper understanding of your prosperous self, releasing limiting beliefs and embracing a mindset of abundance and prosperity. You'll learn to honor your past, embrace the present, and envision a future filled with money freedom and fulfillment.

Remember, your money story is a work in progress, a beautiful and evolving narrative. Embrace this opportunity to rewrite your story, one uplifting reflection at a time.

54 MIGHTY MIND CARDS TO UNLOCK YOUR STRENGTH

Explore original self-development and leadership themes through concise descriptions and powerful questions for personal, professional, and relationship growth, all beautifully complemented by unique conceptual artwork.

Designed for coaches, managers, leaders and ambitious individuals, the 54 Mighty Mind Cards ignite fresh insights and empower your journey of self-discovery and business excellence. Included are instructions for personal or group engagement.

Transform challenges into opportunities, enhance your coaching practice, elevate your leadership and achieve personal mastery with the 54 Mighty Mind Cards.

Welcome to the Sales Expert section of our Essential Business Skills CARD DECKS.

Since the turn of the century, sales has undergone more transformation than any other critical business skill. Yet, one constant remains: nothing happens in business until a sale is made.

Technological advancements and generational shifts have dramatically reshaped the sales landscape, altering how we approach and execute sales strategies.

Our unique approach to 21st century selling is grounded in years of practical sales experience and extensive training of salespeople.

Built on the foundation of our Empathic Selling™ process, this approach emphasises the importance of understanding and addressing customers' needs and emotions.
In this section, we delve into modern sales techniques, that prioritise building trust and demonstrating kindness.

We recognise that today's buyers are more informed and discerning than ever before, requiring a more personalised and genuine approach.

By fostering empathy and establishing authentic connections, sales professionals can create lasting relationships and drive sustained success.

Our card decks cover essential topics such as helping customers overcome concerns, adapting to changing buyer behaviours, and mastering the soft skills of questioning and listening.

Each card provides actionable insights and practical tips to help you navigate the complexities of modern sales environments.

Equip yourself with the skills needed to excel in today's dynamic market with our comprehensive Sales Skills Section.

Whether you're a seasoned sales professional or new to the field, these cards will enhance your ability to connect with customers, close deals, and drive business growth.

A Practical MBA In Your Pocket.

Who's responsibility is it to write the document? to do the dishes? to handle the case? here is the perfect way to define it!

Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy.

Being empathetic at work means seeing the situation from another’s perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful.

Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic—and innovative—workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits.

In this card deck version of the acclaimed playbook for businesses of all types, Maria Ross proves that empathy is not just good for society—it’s great for business, and may transform you at a personal level, too.

Change doesn’t have to feel overwhelming. The SHIFTology® card deck, Built for leaders and business owners, is all about asking the right questions—powerful, thought-provoking questions that spark transformation in your career, relationships, health, wealth, and beyond.

Each card helps you shift your focus, release old habits, and align with what you really want in life. Whether you’re stuck in a rut or simply looking to level up, let these questions guide you toward clarity, insight, and intentional change.

This deck also includes the SHIFTology® Magnetic Attraction Clarity Worksheet, a bonus tool to help you identify what no longer serves you so you can refocus on what truly lights you up.

Ready to make meaningful, lasting shifts in your life? Let’s start creating change—one question at a time.

Step into Leadership, One Challenge at a Time!

Open Up! And Lead: Samantha Edition is a transformative game designed to help emerging leaders navigate the complexities of change. With Samantha as your guide, you'll explore your leadership potential through engaging scenarios and thought-provoking reflections.

Each card offers a challenge that pushes you to think strategically, adapt with agility, and grow your confidence. With every decision, you'll move from learning to mastering the art of leadership.

Are you ready to navigate change and lead with purpose? Start your journey and unlock your leadership potential today!

Prioritise empathy in every interaction. Cultivate a culture of trust, collaboration, inclusivity, and people wellbeing. Ultimately unlock the full potential of your team. Propel your people and organisation towards sustained growth and excellence. Understand employee pains. Inside find the conversation starter for each pain point along with ideas to connect with and re-engage your talent, helping them to thrive well at work.

Thrive Well deck's tagline, "Notice, Connect, Thrive," perfectly encapsulates the essence of what this deck offers. Through the 48 picture cards, each highlighting different pain points that employees may experience, the Thrive Well deck provides valuable insights into the challenges that can impact team engagement. These pain points are crucial indicators of areas where support and intervention may be needed to ensure the well-being and satisfaction of your team members.

What sets this deck apart is its focus on not only identifying these pain points but also providing actionable strategies for leaders to address them effectively. By flipping over each card, leaders gain access to valuable insights and conversation starters to help them engage one-on-one with their employees. Whether it's through re-engagement conversations, improvement wellbeing ideas, or strategies to help employees reconnect with their team, this deck equips leaders with the tools to foster a supportive and inclusive team culture.

Collaboration in a Box helps teams manage and prevent interpersonal workplace conflict so they can decrease stress, increase productivity and create healthy workplaces.

Developed by veteran mediator Kirstin Lund. Collaboration in a Box has been honed over decades of experience in facilitating interpersonal workplace conflict.

This simple tool puts all that experience in your hands so you can easily get your team on the same page to work harmoniously and effectively together.

Are you ready to reconnect with your inner strength, build unshakable confidence, and step into your next level as a leader? The Unlock the Power in YOU card deck, created for leaders, professionals and business owners, is more than just a tool—it’s a daily companion to help you master your emotions, trust your intuition, and move forward with clarity.

Whether you’re starting your day with a single card pull or reflecting through a powerful spread, each card is designed to align you with your highest potential. This deck is perfect for anyone seeking clarity, confidence, and intentional action in all areas of life.

It’s time to unlock the power already within you.

Invite inspiring reflection in your morning practice, yoga class, meeting, 1:1 sessions, group gatherings, or any time you yearn for connection!

For this deck, I have lovingly chosen a collection of words to help you illuminate your vision and values (or what matters deep in your heart), so that you can engage with everyday life — at home, work or play — in empowering, authentic and meaningful ways.

Take some time to reflect and connect!

How will you inspire your connection with life? With yourself? With the people around you?

With Compassion? Laughter? Patience? Humility?
Stillness? Courage? Love?

The artwork for this deck is hand printed (by me!) with gold ink on beautiful handmade recycled paper with a printing block I designed and carved by hand, and a set of custom made rubber stamps.

24 square cards. Shimmery gold on black.

Heidi Kalyani is an architect of HEART•SPACE.
She lives in a small house with lots of sunlight in rural Nova Scotia, Canada.

Copyright © Heidi Kalyani, 2022
heartwideopen.ca

Kick Cards are guided prompts, presenting discussions for teams and introspection topics for solo entrepreneurs.
They're suitable for idea sessions and to sharpen thinking - and also as a facilitation, mentoring, and educational tool.
Take a card, explore and build within your team, or pick one just for yourself to consider for the day.

I've tried, tested, iterated and improved them over years of conversations with teams and business owners.
They bring you the topics that should be discussed but often aren't.

What are you not seeing?.. Unlock your business potential!

Mastering the Art of Teaming means building team capabilities across the 7 skills of highly effective teams. These are TRUST, CHALLENGE, SUPPORT, ADAPTABILITY, ACCOUNTABILITY, PURPOSE, and IMPACT.

This card deck provides 70 strategies to develop and embed these team skills. You can use them to develop your team leadership or share them with your team to accelerate team development.

Embedding the 7 skills and 70 strategies has been shown to increase team effectiveness, cohesion, and performance to create greater impact.

Start mastering the ART of TEAMING today.

Culture Quest is a reflective card game designed to help individuals and teams explore the dynamics of workplace culture and personal traits that impact organisational growth, collaboration, and project success. The game leverages six unique suits, each representing key elements of workplace behavior and culture: Influence, Trust, Innovation, Resistance, Harmony, and Purpose. Through engaging questions and thoughtful reflection, Culture Quest encourages players to better understand themselves, their roles, and the broader cultural landscape of their organisations.

This card deck gives you 52 ways to get your card deck out into the world, so that people see it and buy it. Each one of the ideas is a great way to be seen.

The goal is to pick go thru the deck, give each strategy a try, and find the ones that you love doing and that produce the results you want!

Remember you don't have to do them all - it's about doing the ones you love with consistency and having fun!

A transformational Game of Business Owners
Simple & Fun Daily Practice to provide consistent manifesting results in your business.

Tap into your Soul's Guidance system for clarity, inspired actions and grounding.

Start your 100 Days of Miracles now!

A Card Deck is quite the gem of a tool for coaches, authors, trainers, teachers, preachers, and anyone wanting to teach and share their message with their audience.

This 50-Card Deck shares 50 ways to use your card deck to get your message out there.
With ideas for building your business, growing your community, supporting your clients &
making more money.

Coaching mastery, especially with group and team coaching, is about expanding your range as a coach. It’s about growing your repertoire of questions you can ask, as well as expanding your range of techniques.
Explore questions, techniques and the five coaching superpowers grounded in two decades experience of training group and team coaches by thought leader and group coaching expert, Jennifer Britton. This deck is based on the popular Group and Team Coaching Superpower Quiz™, launched in mid-2021, now taken by thousands of coaches around the world.
Designed for coaches (team coaches, group coaches, leader as coach, peer coaches), the ACTIVATE Your Coaching Superpower Card Deck are geared to spark new ideas. They can be used daily to expand your range, or serve as an inquiry for reflection, or a go-to before a coaching conversation.
The 14 CCE ACTIVATE Your Group and Team Coaching Superpower program is offered three to four times a year to support coaches in learning more about the 5 superpowers, and to put them into play.
In addition to exploring the five superpowers you’ll also explore questions, techniques, and inquiries for each of the five coaching styles.
Expand your range, enhance your co-coaching engagements with the co-coaching alchemy, activate your superpowers, and enhance your conversations with coaching clients in individual, group and team contexts.

40 quote cards with a brief biography of each quote’s author. It includes quotes about teaching, leadership, and learning, plus suggestions for use.

The Quotables are an engaging tool for individual reflection, team building, education, training, coaching, counseling, and personal enrichment programs. Quotables stimulate personal reflection, initiate conversation, spark creative thought, help group members build connections, find common ground, or understand different perspectives.

Use Quotables to facilitate strong beginnings or optimistic endings, create a context for upcoming learning experiences, or celebrate, reflect, and carry learning forward at the end of experiences.

Gain invaluable insights into your target audience’s preferences, behaviours and needs with LeadinGrowth’s Customer Insights deck. Unlock the secrets to building meaningful customer relationships and delivering tailored experiences that drive loyalty and engagement. Understand the data better by referring to the cards. Propel your business forward.

The tagline, "Dive Deep into Customer Minds," perfectly captures the essence of what this deck offers. Through the 48 picture cards, each revealing positive or negative human traits, the Customer Insights deck provides a comprehensive exploration of the diverse range of characteristics that define consumer behaviour. These traits are crucial in shaping customer perceptions and interactions with your brand.

What sets this deck apart is its ability to not only showcase these traits but also to provide valuable insights into their implications for business growth. Flipping over each card reveals a wealth of information, from in-depth analyses of the human trait to actionable ideas on how a business brand can utilise this information to build stronger connections with their customers.

This deck is for a mindset reset, with a quick shuffle you can make a quick shift in your thinking and perspective. Pull one card from each category and create a new statement to consider.